Privacy Policy

Privacy Policy

Last Modified: 5/7/26

Introduction

The team at DiaMedical USA Equipment LLC (“SaniSnooze”, “MedMattress”, “DiaMedical USA”, “Company” or “We”) respects your privacy, and we are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website homecarehospitalbeds.com (“Website”) or other of our digital platforms (collectively, “Sites” and each, a “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

OUR SITES:

This policy applies to information we collect in email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party; or

Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Sites. By accessing or using our Sites, you agree to this Privacy Policy. This policy may change from time to time (see “Changes to Our Privacy Policy” below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13:

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of our Sites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us at info@SaniSnooze.com.

Information We Collect About You:

We may collect or you may provide the following personal data in connection with your use of the Sites:

1. Personal data: This includes your first and last name and other personal information or personal data, as defined by applicable law.
2. Contact data: This includes your email address, postal address (billing or delivery), employer or institution details, phone number and other similar contact data.
3. User data: This includes your username and credentials such as passwords, purchases or orders made by you, and feedback and survey responses you provide.
4. Usage data: This includes information about how you use our Websites.
5. Demographic data: This includes your location, country, and zip code.
6. Payment data: This includes data necessary to process your payment if you make purchases such as your credit card or other bank information.
7. Transaction data: This includes details about payments to and from you and other details of products or services you have bought from us.
8. Technical data: This includes internet protocol (IP) addresses, login data, browser type and version, time zone and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Sites.
9. Marketing and communication data: This includes your preferences in receiving marketing from us and our third parties, and your communication preferences.

How We Collect Your Data:

We collect data using the following means:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties  (for example, our business partners).
• The information we collect on or through our Website may include:
  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number.

Information Obtained from Cookies and Similar Technologies:

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website (e.g., the URL to, through, and from our Website, including date and time, cookie number, products you viewed or for which you searched).

Information about your computer and internet connection, including your IP address, operating system, and browser type.

We may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

IMPORTANT: By using the Sites, you consent to the processing of any personal data for the analytics purposes and functions described above.. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

You may view our full Cookie Policy here.

Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Clickstream Data.  Clickstream data is information collected by our computers when you request Web pages from the Sites.  Clickstream data may include information such as the page served, the time spent viewing the page, source of the request, type of browser making the request, the preceding page viewed and similar information.  Clickstream data permits us to analyze how visitors arrive at the Sites, what type of content is popular, what types of visitors in the aggregate are interested in particular kinds of content on the Sites.

The Company Sites do not respond to Do Not Track (DNT) signals.  The Company does track its users in order to provide targeted advertising to users about our Services, unless a user has opted out of tracking or targeted advertising as set forth elsewhere in this Privacy Policy.  Nonetheless, the Company abides by all users’ cookie preferences.

Third-Party Use of Cookies:

The Sites may contain links to websites operated by parties other than the Company. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control such websites and are not responsible for their contents, privacy policies or other practices. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. These websites and services may have their own privacy policies, which you will be subject to upon linking to the third party’s website. The Company strongly recommends that you review the third party’s terms and policies.

Refer to our Cookie Policy for more information.

How We Use Your Personal Data:

DiaMedical USA collects data for various reasons. The table below describes how your data is used, the categories these data are associated with, and our legal basis for capturing and processing your data.

Purposes Personal Information is Collected	Categories of Personal Information Collected	Legitimate Interest in Our Information Collection
To create your customer account	User data	Performance of a ContractLegitimate InterestConsent
To process and delivery your order	Contact dataUser dataDemographic dataPayment dataTransaction dataTechnical data	Performance of a ContractLegitimate InterestConsent
For marketing, promotion and advertising	Contact dataUser dataUsage dataDemographic dataTechnical dataMarketing and communication data	Compliance with legal obligationsLegitimate InterestConsent
To comply with legal obligations and law enforcement requests	Contact dataUser dataUsage dataDemographic dataPayment dataTransaction dataTechnical dataMarketing and communication data	Compliance with legal obligations
To conduct business planning, reporting and forecasting	Usage dataDemographic dataPayment dataTransaction dataTechnical data	Legitimate interestConsent
To conduct research, contests, surveys and sweepstakes	Contact dataUser dataDemographic dataMarketing and communication data	Legitimate InterestConsent
To provide print materials or access to digital materials	Contact dataUser dataDemographic dataMarketing and communication data	Legitimate InterestConsent

We primarily rely on legitimate interest as a legal basis for processing your personal information and marketing or advertising to you. You have the right to prevent marketing at any time by contacting us at info@sanisnooze.com or by using the unsubscribe links contained in our emails. If you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent.

If you have subscribed to receive marketing communications from the Company, we collect and use your personal information for the above purposes for and on your behalf, and we are the data processor of your personal information for such purposes.

We will not sell your personal information or disclose it to third parties for use in advertising or marketing of their products or services.

Disclosure of Your Information:

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

1. To our subsidiaries and affiliates.
2. To contractors, service providers, and other third parties we use to support our business.
3. To a buyer or other successor in interest of our Company. If we establish a new related entity, are acquired by or merged with another organization, or if substantially all of our assets are transferred to another organization, personal data about our users is often a transferred business asset. In the event that the Company itself or substantially all of our assets are acquired, personal data about our users may be one of the transferred assets..
4. To fulfill the purpose for which you provide it.
5. For any other purpose disclosed by us when you provide the information.
6. With your consent.

We May Also Disclose Your Personal Information:

1. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
2. To enforce or apply our terms of use https://www.diamedicalusa.com/Terms-Conditions/ and other agreements, including for billing and collection purposes or investigation of potential violations.
3. To detect, prevent or otherwise address fraud, security or technical issues.
4. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of DiaMedical USA, LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information:

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Promotional Offers from the Company. If you do not wish to have your email address or contact information used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the order form or registration form), at any other time by logging into the Website and adjusting your user preferences in your account profile (by checking or unchecking the relevant boxes), or by sending us an email stating your request to info@diamedicalusa.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

Accessing and Correcting Your Information:

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at info@diamedicalusa.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California Residents:

If you are a current resident of the state of California, you have certain data rights based on the California Consumer Privacy Act (“CCPA”). This law affords you the following rights:

• The right to request the Company disclose the following to you as it relates to the 12-month period preceding the Company’s receipt of your verifiable consumer request:
  • The categories of personal information (“PI”) the Company has collected about you.
  • The categories of sources from which the PI is collected.
  • The business or commercial purpose for collecting or selling PI.
  • The categories of third parties with whom the Company discloses PI.
  • The specific pieces of PI the Company has collected about you.
• The right to correct, update, or modify inaccuracies in your PI.
• The right to opt out of the sale of your PI, which includes, but is not limited to, the sharing of your PI for targeted advertising purposes.
• The right to delete your PI.
• The right to opt out of automated decision-making.
• The right to be informed of what categories of data will be collected about you prior to its collection, and to be informed of any changes to this collection

For California residents under the age of 16 (but age 13 or older) using our Sites, you must affirmatively opt in to the sale or sharing of your PI. For California residents under age 13, please review our above policy regarding children under 13.

To submit any of the California Consumer Rights requests as outlined in this Privacy Policy, please contact us at info@SaniSnooze.com with the subject line “California Consumer Privacy Act Request” or call us at 1-800-225-1600. We reserve the right to only respond to verifiable consumer requests.  A verifiable consumer request is one made by any individual who is:

• the consumer who is the subject of the request,
• a consumer on behalf of the consumer’s minor child, or
• by a natural person or person registered with the Secretary of State authorized to act on behalf of a consumer.

If the Company requests, you must provide us with sufficient information to verify your identity and/or authority to act on behalf of a consumer. Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond. PI collected from an individual to determine whether a request is a verifiable consumer request may not be used for any other purpose. We will attempt to respond to a verifiable consumer request within forty-five (45) days of receipt, but we may require up to ninety (90) days to respond, under which circumstances we will notify you of the need for an extension.

Anti-Discrimination Right: We will not discriminate against you for exercising any of your CCPA rights. But note that some of the functionality and features available to you may change or no longer be available to you upon deletion of your personal information or opt-out of sale of your personal information.

OTHER STATES’ RIGHTS:

Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request by sending an email to info@SaniSnooze.com However, please know we do not currently sell data triggering that statute’s opt-out requirements.

The exact scope of these rights may vary by state. To exercise any of these rights please email info@sanisnooze.com stating in the email both your state of residency and your specific request in accordance with your applicable state law.

Data Security:

The Company maintains reasonable administrative, technical and physical safeguards designed to protect the user’s personal data and information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.  All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy:

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information:

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: info@SaniSnooze.com.

Or send an inquiry by mail to:

Attn:  Website Administrator

SaniSnooze

31440 Northwestern Hwy, Suite 150

Farmington Hills, MI 48334